At Flamefast UK Ltd we want to make sure that the websites we operate look good and work as intended to help us do this we use cookies and this Cookie Statement explains what cookies are how and why we use them. To access information on how we use your personal information supplied to us by yourself please read our Privacy Policy.

What is a cookie?

Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.


  • Strictly necessary cookies: These are required for the operation of of function such as log in, use of shopping cart or e-billing services.
  • Analytical/performance cookies: These help us improve the way our website works and collects information such as how many visitors the site has and how they move around the website.
  • Functionality Cookies:These are used to recognise you when you return to our site which helps us personalise your experience by remembering your preference.
  • Targeting cookiesThese will record your visits to our website, the pages you visited and the links you followed.

Third Party Cookies

Google Analytics: We use the services of Google Analytics to optimise our website and our services. Google Analytics is a web analytics service provided by Google, Inc. (Google).

Live Chat: We use a live chat service on our website provided by a third party called Chat Heroes they use functional cookies to allow it to function properly

How to block Cookies

You can block cookies by activating the settings on your browser (e.g. Chrome, Internet Explorer, Firefox) that allows you to refuse the settings of all or some cookies. However, be aware that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our website.